Leek Building Society is an award winning, highly admired, local mutual building society that is owned and trusted by its members. We’re a great place to work with a strong sense of family – in a our most recent staff survey, 97% of colleagues said that they were proud to work for Leek Building Society, recommending us as a great place to work. We’ve been crowned as Staffordshire’s Employer of the Year for 2023, and ranked in the top 10 UK employers in the Inspiring Workplaces Award 2024.
We’re also a socially responsible, inclusive employer, proud to be a signatory to the Women in Finance and accredited as a Disability Confident and Menopause Friendly Accredited Employer. We have an unflinching focus on making a positive difference to the lives of our members, employees, and the local community.
Employment type: Full-time, permanent position.
Job Purpose & Scope
As the Head of Marketing, you will be the driving force behind the strategic and operational success of the Society through innovative, results-orientated marketing and communication initiatives that directly contribute to delivering good customer and commercial outcomes. This is a unique opportunity to shape the narrative of our brand and make a significant impact on our members, local communities, and business performance.
The Head of Marketing is responsible for the following areas:
For further details on this role and how to apply, please click on the ‘Find out more’ link below:
Job Description – Head of Marketing
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Employment type: Qualified Mortgage Adviser, Full Time, Permanent
Job Purpose & Scope
To provide professional, expert advice on appropriate and suitable Regulated Mortgage Contracts (RMC) to new and existing customers. Also providing a non-advised level of service to Buy to Let Mortgage customers, as appropriate. Building relationships with customers which will enable their expectations to be exceeded throughout the mortgage process to ensure greater customer retention and deeper customer relationships.
For further details on this role and how to apply, please click on the ‘Find out more’ link below:
Job Description – Qualified Mortgage Adviser
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Employment type: 12 Month Fixed Term Contract
Job Purpose & Scope
We require an individual to work as part of the Savings Department with responsibility for ensuring savings accounts, including digital accounts, are administered accurately, in a timely manner, are compliant and in line with the Society’s policies and procedures and service level agreements. All activities must be delivered whilst offering exceptional levels of service to customers, other departments and branches over the telephone or through written correspondence.
For further details on this role and how to apply, please click on the ‘Find out more’ link below:
Job Description – Savings Assistant
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Employment type: Full-time, permanent position.
Job Purpose & Scope
This is a unique opportunity for a proactive individual to shape the role and play a crucial role in securing the Society during periods of disruption.
The Operational Resilience and Business Continuity Manager is responsible for supporting the Society’s ability to anticipate, prepare for, respond to, and recover from disruptive events, ensuring compliance with regulatory expectations. This role oversees the development, implementation, and continuous improvement of operational resilience strategies and business continuity plans across the Society.
For further details on this role and how to apply, please click on the ‘Find out more’ link below:
Job Description – Operational Resilience and Business Continuity Manager
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If you’re interested in a career with Leek Building Society and we don’t have any vacancies available, still get in touch. You can email or post your CV with a covering letter and register your interest.
We look forward to hearing from you.
As a fair, responsible and inclusive employer, we’re committed to making a positive difference to the lives of our staff. Take a look at some of the benefits of working at Leek Building Society.
Learn about our benefitsWe’re proud to be a business that has a strong history developing our people. Whatever your role, your personal development plan will support you to progress in your career with Leek Building Society.
Training and DevelopmentWe love great feedback from our staff. Click here to read what they have to say about working at Leek Building Society.
See what our staff thinkAs the public face of Leek Building Society, our newly refurbished branches and branch staff are an integral part of the ongoing success and with a network across Staffordshire, Cheshire, Derbyshire and Shropshire, you’re sure to find the perfect role near you.
There are many career opportunities throughout our Branch Network including:
♦ Branch Managers
♦ Mortgage Advisers
♦ Customer Assistants
Our Customer Service Centre has recently been transformed, and is home to over half of the Society’s employees and is based in the heart of the beautiful market town of Leek in the Staffordshire Moorlands. Being home to various departments, presents a host of career opportunities.
Departments at our Customer Service Centre include:
♦ Mortgages
♦ Savings
♦ Marketing
♦ Products
♦ Human Resources
♦ Finance
♦ Administration Support
♦ Facilities
♦ Information Technology
♦ Risk and Compliance
♦ Change Management
The Society believes that a clear and succinct statement of beliefs and values is a vital part of defining the corporate culture of our organisation. This cultural message is seen as the foundation upon which policy, staff attitude, management approach and most importantly good customer outcomes rest.
Our values define the way in which we behave, both as an organisation and individually, as well as defining the experience of anyone who comes into contact with Leek Building Society.
Members First - We ensure our members are our key focus. We always strive to exceed their expectations. We ensure fair customer outcomes.
Responsibility - We understand our role within the organisation and take responsibility not only for meeting our performance objectives but also for continuously improving our business. In terms of Environmental, Social and Governance responsibilities, we play our individual part in supporting the Society to achieve its goals.
Collaboration - We collaborate with our colleagues and external partners to deliver our purpose and to ensure we operate to the highest possible standards.
Integrity - We adhere strictly to the highest standards of conduct, risk management, ethics and honesty in all that we do.
We are a mutual organisation that puts our members and local communities at the heart of everything we do. We're committed to being an equal opportunity employer, and promoting a culture for everyone to be treated as individuals and in a fair and consistent way.
As an important step towards meeting our gender diversity aspirations, we are proud to have signed HM Treasury's Women in Finance Charter.
Our Equality, Diversity and Inclusion Policy highlights the Society's positive approach in recognising that everyone is different. Whether you are a member or an employee, the Society embraces equality, diversity and inclusion to create better outcomes for all.
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As part of the Government's Disability Confident scheme, we strive to make the most of the talents disabled people can bring to our workplace.
By paying our employees a real Living Wage, we are making a stand to ensure our staff can earn a wage which is enough to live on.
We’ve been accredited by the Good Business Charter for being a responsible and ethical employer for how we support our staff in ways such as pay and health and wellbeing.
We've been independently accredited as a Menopause Friendly Employer, demonstrating our strong commitment to improving awareness about the impact of the Menopause, and providing clear and impactful support to our employees.
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