Skills and Experience
Rachel has 23 years of experience working in the Building Society sector including 10 years at Executive level. This has been followed by 10 years operating as a Non-Executive Director in the broader financial services sector as well as in the Public and Voluntary sectors.
After an 18 month period as a Non-Executive Director on the Board of Leek Building Society, Rachel was appointed to the position of Independent Chair in April 2016. Since then she has overseen the reshaping of the Society’s Board, including the appointment of a new Chief Executive in 2024 and a number of additional Executive and Non-Executive Director changes.
Rachel has a career-long commitment to and understanding of the mutual sector and a passion for its ethos. She has a particular understanding of customer service transformation, operational efficiency and risk management, HR and remuneration, product development, sales, mortgage lending and the Intermediary market as a result of her previous roles, and has considerable experience of managing Regulatory engagement. As a leader, she brings a strong commitment to excellent team working and to building an open and constructive environment in which the interests of all stakeholders are fully considered in developing the Society’s strategy and overseeing its performance.
As well as Chairing the Board, Rachel also chairs the Board Nominations Committee and is a member of the Board Remuneration Committee.
Current external positions
Rachel currently holds the following external appointments:
Skills and Experience
Dave is an actuary with over 30 years’ experience in financial services within the UK and overseas including life insurance, pensions and investment platforms. He has served as a Director of various regulated companies in the sector over the last 14 years, including Phoenix Life, Abbey Life, SunLife, AXA Isle Of Man and AXA Wealth.
During his executive career, Dave has held a wide range of roles including Finance Director, Strategy Director and Chief Operations Officer. He was responsible for running large finance and operational teams and for driving commercial growth and strategic change across organisations.
Dave chairs the Board Risk Committee and is a member of the Board Audit Committee and the Board Nominations Committee.
Current external positions
Dave currently holds the following external appointments:
Skills and Experience
Jane is an internationally experienced Board Chief Information Officer / Information Technology Director with over 30 years of delivering significant transformation across a wide range of companies including financial services, retail and utilities. She led the successful merger of IT for several major companies following acquisitions.
With her experience in retail, Jane is a strong advocate of the customer at the heart of the business. Having managed large teams who were responsible for the development and performance of various major digital platforms, Jane is able to leverage her change and technical skills. Jane is passionate about the appropriate use and development of technology and works voluntarily encouraging children and adults to have a successful career in IT.
Jane is a former IT Director of BNP Paribas, a former IT Director of Domino’s Pizza, a former IT Director of Scottish and Newcastle/Spirit Group and a former IT Director of PowerGen (now E.ON). Jane is a former Fellow of the Institute of Directors.
Jane is Chair of the Board Remuneration Committee and is a member of the Board Risk Committee and Board Nominations Committee.
Current external positions
Jane currently holds the following external appointments:
Skills and Experience
Felicity is an audit and assurance professional who has specialised in financial services for over 25 years. She is a chartered accountant and accredited controls assurance provider who during her executive career has worked with building societies, banks, investment managers, custodians, administrators and pension schemes.
Immediately prior to taking up her role with the Society, Felicity was a partner in a global professional services firm and led numerous external and internal audit and controls assurance engagements, governance and regulatory reviews. She has also acted as the Head of Internal Audit for organisations and held a number of roles on committees for industry bodies. Felicity led a national team and her responsibilities included business and people development, risk and quality and relationship management.
Felicity is Chair of the Board Audit Committee and is a member of the Board Risk Committee and Board Remuneration Committee.
Current external positions
Felicity currently holds the following external appointments:
Skills and Experience
John has spent over 35 years in the building society sector with most of that time with the Skipton Building Society Group. He finished his executive career there in 2023 as Chief Conduct Risk Officer and Secretary where he was responsible for regulatory matters, a range of risk areas and Board governance. During his time at Skipton he held a range of other roles including Director of Group Risk, Group Commercial Director and General Manager Customer Services.
He served as an independent director on the boards of a range of Skipton subsidiaries including its IFA businesses, its international bank on the Channel Islands and chaired the boards of its Mortgage Packaging firms and Internal Audit and IT outsourcing businesses.
John is a member of the Board Audit Committee, Board Remuneration Committee and Board Nominations Committee. John will take over as Chair of the Board when Rachel Court retires from the position in April 2025.
Current external positions
None.
Skills and Experience
Pak is a highly experienced financial services professional with over 30 years in the industry. During his executive career, he has worked in Retail and SME banking, Wealth and Asset Management and FinTech. He has extensive experience in board-level leadership, having served on regulated boards for seven years as a CEO and board attendee. He also has considerable experience in managing Regulator engagement and in digital technology.
Most recently and immediately prior to taking up his role with the Society, Pak was the CEO of Santander Asset Management UK. As the CEO he was accountable for all aspects of the firm from customer, commercial and asset management to finance, operations, risk management, regulatory, audit and people. He was a member of the Board and Board Risk Committee and Chair of the Board ACD Committee and the Executive Committee. Pak is a firm believer in fostering a strong culture of integrity, values, and customer-centric decision-making.
Pak was co-opted to the Board in March 2025 and is a member of the Board Audit Committee.
Current external positions
None.
Skills and Experience
Andy has twenty years’ experience in financial services across mutual, plc and consultancy organisations. Prior to joining Leek Building Society as Chief Executive Officer, he was Chief Strategy Officer at LSL Property Services plc and spent a significant part of his career at Coventry Building Society, where he served on the main Board as Product, Marketing and Strategy Director for several years.
Andy is a committed advocate of mutuality and purpose-led organisations more generally. He has either worked for - or as an adviser to - a number of building societies in the UK. Andy has a first class honours degree from the University of Nottingham and also holds an MBA from Warwick Business School.
Andy attends the Board Risk Committee, Board Audit Committee, Board Nominations Committee and Board Remuneration Committee. In terms of management committees, Andy chairs the Monthly Business Review and Credit Risk Forum. He also attends Asset and Liability Committee, All Risks Committee and Change Forum.
Current external positions
None.
Skills and Experience
A Chartered Accountant for almost 20 years, Steve has more than 14 years of experience in the Building Society sector as well as significant experience in broader financial services. Steve joined the Society in November 2022 as Finance Director and moved to the role of Chief Financial Officer in December 2024.
Steve’s current responsibilities include IT, Change, Mortgage Operations and managing the Society’s capital, funding and liquidity positions through leading the Finance & Treasury functions.
His mandate extends to ensuring the integrity of financial and regulatory reporting whilst ensuring the Society operates an effective stress testing framework. He is also responsible for formulating IT & Operations strategies that align and support the Society’s corporate plan, as well as executive responsibility for managing the Society’s exposure to the financial risks associated with climate change and for championing the overall ESG agenda.
Steve chairs the Change Forum, Operational Resilience Forum, Regulatory Reporting Forum, Pricing Forum, Asset and Liability Committee and ESG Committee. He is also a member of the Monthly Business Review, All Risks Committee and Credit Risk Forum.
Current external positions
None.
Skills and Experience
Marco has 21 years' experience in financial services specialising in risk management. He has spent the last 9 years in the building society sector covering a wide range of roles within Risk and Finance.
Marco is responsible for managing the Risk and Compliance functions and is the Society's Money Laundering Reporting Officer. His remit includes ensuring the Society has a robust and fit for purpose framework for managing risks and overseeing their effective management.
Marco is a member of the Monthly Business Review and Chairs the All Risks Committee. He also attends the Board Risk Committee and Board Audit Committee, Credit Risk Forum, Asset and Liability Committee, Operational Resilience Forum and the Change Forum.
Current external positions
None.
Rob joined Leek Building Society in September 2010 as a Customer Assistant and has had a range of other roles, including HR Director, before becoming Distribution Director in December 2024. He oversees the Society’s member-facing operations, including the branch network, customer support teams, direct mortgage team, intermediary mortgage team, and the marketing function. Rob’s extensive experience within the Society leaves him well placed to drive improvements in customer and broker service.
He chairs the Conduct and Product Forum and is a member of the Monthly Business Review, Change Forum, All Risks Committee, Asset and Liability Committee, Credit Risk Forum, and Pricing Forum.
Current external positions
Helen joined Leek Building Society in December 2014 and, prior to her appointment as Product Director, served as Director of Lending, where she oversaw the Intermediary Mortgage, Direct Sales Mortgage, and Product teams. In her current role, she is responsible for managing the Society’s mortgage and savings product portfolios, as well as its insurance and financial planning partnerships. With over 20 years of experience in finance, Helen possesses significant senior-level expertise in financial services, particularly within the building society sector.
She chairs the Pricing Forum and a member of the Executive Committee, All Risks Committee, Asset and Liability Committee, Conduct and Product Forum, Credit Risk Forum, Change Programme Steering Committee.
Lizzie joined Leek Building Society in January 2022 as Head of HR, bringing over 12 years of experience in human resources across a variety of sectors. As HR Director, Lizzie leads the Society’s people agenda, championing initiatives that support employee development, engagement, and well-being. She has also taken on responsibility for the Facilities team, ensuring a positive working environment for colleagues. A member of the Monthly Business Review, All Risks Committee, Change Forum, and Operational Risk Forum, Lizzie also attends the Board Nominations Committee and Board Remuneration Committee. Her extensive experience and cross-functional leadership enable her to drive a people-first culture that aligns with the Society’s strategic goals.
Current external positions
